Measures for your safety
Your Safety is important to us
The health and safety of our guests is very important to us. Therefore, it goes without saying that we comply with all government regulations and requirements in this regard and continuously adapt our measures to the given specifications.
The most important information here:
- Keep your distance from other hotel guests.
- It is obligatory to wear a protective mask over the mouth and hose at all entrances and exits and in all public areas of the hotel (reception, restaurant, SPA, lobby, lift)
- Wash and disinfect your hands often (hand sanitizers are available at all major locations).
- All public areas are cleaned and disinfected regularly.
- Rooms are always ventilated to allow for fresh air exchange.
Süftirol.info - Current information on the coronavirus in South Tyrol
Status April 2021
Special times require special measures. Therefore, we have adapted our cancellation policy due to the current situation around COVID-19.
- Cancellations up to 14 days before arrival are free of charge.
- A cancellation free of charge is possible if there are travel restrictions to South Tyrol on your arrival date.